As the most important part in overall service of enterprises, after-sales service has become an important means of competition. On the one hand, excellent after-sales service can win market share and obtain good economic benefits for enterprises; On the other hand, through after-sales service, latest information in market can be attained, which will encourage enterprises to improve their products and services, meanwhile, decision support can be provided for sustainable development strategies. Under this circumstance, the enterprise would always be in the leading position in competition.
Based on the above, we’ve made the following service programs:
1. Quality Commitment:
If there’s any quality problem you find on our products, we could resolve it through consultation, don’t worry.
2. Delivery Commitment:
We ensure that your package would be sent out on time, and if you have special requirements, pls contact us before shipment, then we’ll make the shipment according to your specific demand.
3. The situation of the parcel
When you receive the package, if you find any problems such as damage, you need to feed back to us at the first time, then we’ll deal with it asap and inform you a mutually acceptable solution.